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An update from FirstPort Insurance Services Limited

The health and wellbeing of our customers and employees is our absolute priority.  We would like to assure all our customers, brokers and partners that we are continuing to follow the latest Government advice on coronavirus. We have continuity plans in place to make sure we minimise any impact on the service we provide.

Whilst we are committed to continuing to deliver excellent customer service; there may be delays in answering and responding to telephone calls and emails.   You can help us by emailing your query to or use the ‘contact us’ form on this website.

If you do not have access to the internet or email, please call us on 0333 3214038 and leave a message.  A member of the team will return your call.

We remain open for new business, it takes just 15 minutes to set up a contents policy with us, and less than 5 minutes to pay to renew your contents policy over the phone.

If need to make a claim, please let us know as soon as possible.  There are currently restrictions on contractors visiting homes, we will endeavour to help you through this difficult time, where we can.

Thank you for understanding.