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Privacy Policy

Here is our latest version of our privacy and cookies policy. Last update: 18 May 2018

A full version of our privacy policy can be downloaded here or a copy can be sent on request, our contact details are below.

In summary

FirstPort Insurance Services are committed to protecting and respecting the privacy of individuals in accordance with the latest data protection regulation.

By entering into a contract of insurance with us your personal data will be used by us for the purpose of fulfilling your contract of insurance whether it be the provision, handling any claims or dealing with complaints.  We may also need to pass your personal details onto third parties, most commonly loss adjusters approved contractors or the insurer.

We will use all reasonable efforts to safeguard your personal information, however, we cannot guarantee the security of any information received via the internet.

Data on individuals will be kept for ten years after the lapse or cancellation of their policy.

You have a legal right to request a copy of the information that we hold about you.  You can make a request by contacting the data protection officer, whose details are shown in below.

Details of the insurers’ privacy policies can be found in the policy wording.

Any changes we may make to our privacy policy in the future will be posted on this page.

Contact Us 
We welcome your feedback and questions. If you wish to contact us, please write to the DPO at:
FirstPort Insurance Services Limited,
Queensway House,
11 Queensway,
New Milton,
Hampshire, BH25 5NR.